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HIPAA Privacy Policy

OUR LEGAL RESPONSIBILITIES

We are required by law to provide you with this notice. This document explains how we may use and disclose your protected health information (PHI) and describes your rights and our obligations regarding the use and disclosure of that information.

We are committed to maintaining the privacy of your protected health information and will provide you with notice of our legal duties and privacy practices.

We reserve the right to change these policies at any time. If we make changes, the revised policy will apply to all of your protected health information, both past and present. You will be notified of material changes as required by law.

You may request a copy of this notice at any time by contacting:

Pedrotel LLC DBA Thunder Performance Testosterone
Email: support@thundertrt.com


HOW WE MAY USE OR DISCLOSE YOUR PROTECTED HEALTH INFORMATION

Treatment

We may use and disclose your protected health information to provide medical treatment and coordinate your care. This may include sharing information with medical providers, trainees, pharmacists, laboratories, or staff involved in your healthcare.

Payment

We may use your protected health information to obtain payment for services. This may include submitting information to insurance companies, pharmacies, or billing vendors.

Healthcare Operations

We may use or disclose your information to operate this practice. This includes training staff, improving care quality, conducting internal reviews, and contacting you by phone, email, or text regarding appointments or services.

If we share information with third-party business associates (such as billing services), we require written agreements to protect your privacy.

Marketing Communications

We may contact you regarding services, promotions, or products that may benefit your health or wellness. You may opt out of these communications at any time.

Appointment Reminders

We may contact you by text, phone, or email to remind you about appointments or lab work.

Others Involved in Your Care

With your permission, or if appropriate under professional judgment, we may share information with family members, caregivers, or others involved in your care.

Research

We will not use your protected health information for research without your written authorization.

Public Health and Safety

We may disclose information to public health authorities to prevent disease, report adverse events, or comply with FDA requirements.

Health Oversight Activities

We may disclose information to health oversight agencies for audits, inspections, licensing, or investigations.

Required by Law

We will disclose your protected health information when required by federal, state, or local law.

Workers’ Compensation, Legal Proceedings, and Law Enforcement

We may disclose protected health information as required for workers’ compensation claims, court orders, subpoenas, or lawful investigations.


YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION

You have the right to:

Access Your Records
You may request copies of your medical records in writing. Reasonable fees may apply.

Request Amendments
You may request corrections to your records in writing. We may deny requests if we believe the information is accurate.

Accounting of Disclosures
You may request a list of disclosures of your protected health information as permitted by law.

Request Restrictions
You may request limitations on how we use or disclose your information, though we may not always be able to comply.

Confidential Communication
You may request communication in a specific manner or location.

Paper Copy
You may request a paper copy of this policy at any time.

File a Complaint
You may file a complaint with our office or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. You will not be retaliated against for filing a complaint.

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